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More Customers. Better Relationships. Higher Sales.

The CRM and marketing platform that transforms scattered customer interactions into organized, profitable relationships for independent auto shops.

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All the tools your shop needs
ONE SOFTWARE

HiBeam Core

Get More Customers, Keep Them Longer, and Grow Your Revenue

Stop losing customers to poor follow-up and disorganized processes.  Target your marketing efforts to the right customer, at the right time for the right service. Learn more 

 

Communication Command Center

Zero Missed Opportunities and Maximum Customer Satisfaction

Streamline all your communications into one efficient system.  Convert more inquiries into appointments, retain customers longer, and build the kind of service reputation that keeps your bays full and your business profitable. Learn more

Straighforward Scheduling

Maximize Your Schedule and Increase Sales

Automated scheduling tool that eliminates scheduling conflicts, reduces no-shows, and fills every available service bay.  Your customers enjoy the convenience of 24/7 online booking and instant confirmations, while your staff focuses on what they do best – quality automotive repairs that keep customers coming back. Learn more

Reputation Management

Build the Online Reputation That Drives Customers to Your Bay Doors

Monitor your reputation across the internet and let your quality work speak for itself.  Gather more 5-Star reviews and show the world what your loyal customers already know. Learn more

Powerful Analytics

Shop Insights Without the Hassle

Consolidate your shop’s financial and operational statistics in one simple interface.  Arm yourself with the key information you need to make the right decisions to grow your business. Learn more

Direct Mail Automation

Taking Direct Mail into the Digital Age

A complete print and mailing solution tied directly into your shop management system.  From thank you cards to declined service reminders experience what direct mail looks like in the digital age. Learn more

“HiBeam has transformed how we interact with our customers.  Bar-none the best auto shop customer marketing and follow-up software on the market”

-Mike Matson
Owner, Matson Point S Tire & Auto Service

Your Shop With HiBeam

All the tools to build customer relationships and deliver outstanding service

Marketing & Scheduling

Campaigns Made Easy

Get more customers, keep them longer, and grow your revenue

Online Scheduler

Automate your schedule and increase sales

Full-Service Marketing

Complete digital marketing services to keep your bays full

Bespoke Website

Custom websites proven to get you found and appointments scheduled

All-In-One Communication

Communications Hub

Unite texts, emails, and social media direct messages in one powerful dashboard

Call Tracking

Call and marketing source tracking

Conversation Analytics

Conversation insights designed to improve customer satisfaction and advisor performance

Message Tracking & Delegation

Prioritize and delegate conversations for timely and consistent customer interactions

Follow-Up & Retention

Direct Mail Follow Up

Taking direct mail into the digital age

Reputation Management

Build the online reputation that drives customers into your bays

Appointment Reminders

Ensure scheduled appointments show up

Analytics Dashboard

Shop insights without the hassle

Dedicated to Helping You Win

Our support team is here to help you be successful every step of the way.  Whether that is helping you set up your first email campaign or optimizing your appointment schedule we are here to help.

Results Board
Results Board
Results Board
Results Board

Improve Operations and Profitability

Make informed decisions to manage your service and technical staff.  Don’t guess how well a service advisor is performing, how efficient a technician is getting cars out the door or how much sales are coming from a marketing campaign.  HiBeam has the critical information you need to make decisions in your shop.

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Find Out How HiBeam CRM Can Help Your Auto Repair Shop

Book a 30-minute demo where we’ll learn more about your business and show you how we can help you save time, increase revenue, and create memorable customer experiences
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Frequently Asked Questions

Are there contracts?

Choose monthly or save some money and sign up annually. Pick what is best for you.

What happens if I need help?

You will have a dedicated customer success person, or you can always contact our general support desk. We are here to make you successful.

How much does it cost?

Visit our pricing page here. We have a plan to meet the demands of your shop.

Can you help me with my marketing?

Absolutely! We have extensive experience marketing for auto repair shops. You can learn more here.